Refund Policy

Know More About Refund

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your Web Hosting service only for any reason, you may refund. But not after 7 days since purchasing the service.

Please see below for more information on our refund policy.

01. Refund Process

To refund a service, simply email info@oxerv.com with your order number and/or invoice number.

02. Refunds

After receiving your refund request and checking your order, we will process your refund. Please allow at least 7 days from the receipt of your refund request.

03. Please Note

Discounted items are FINAL SALE and cannot be refunded.

Virtual, Dedicated Servers and Domain Name services cannot be refunded.

If you want to cancel your VPS or Dedicated Server please allow us 30 days starting from the day you request the cancellation, if the server renewal occurred in this 30 days you will have to renew until your server gets canceled.

04. Questions

If you have any questions concerning our refund policy, please contact us at: 01021102865

Or email us at info@oxerv.com

And we are based on Egypt

Last updated 10 March, 2024

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